Hi there! I'm Nicole!

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Here's how I can help you get out of the weeds and save your time and peace so you can sustainably scale:

 I am not just any Online Business Manager (OBM), but your reliable top-notch support, your business partner. 

My Education: I am formally educated with  degrees in Plant Science. 
I hold a Bachelor of Technology Degree in Ornamental Horticulture and an Associates in Applied Sciences Degree 
in Nursery Management. While in college I enjoyed industry specific hands on coursework such as 
Arboriculture, Horticulture, Botany, Integrated Pest Management (IPM), Plant Pathology, 
Landscape Design, Soil Science, Environmental Studies, Water Resources, Plant Propagation,
Human Resource Management, Small Business Management, and more.


My Experience: I also have years of experience in a variety of fields, including within the green industry 
specializing in supporting arborist level tree care. I spent time as an Environmental Protection Assistant to the lead 
Agronomist at the US Military Academy and Garrison at West Point, NY. While in that role I 
actively supported the department with in field research projects focusing on Dutch Elm Disease, 
Emerald Ash Borer,  Hybrid Options for Anthracnose Resistance (mainly London Plane Tree cultivation), and more.

In the private sector I worked in the front office for Wickes Arborists in Spring Valley, NY, a noteable family owned and operated consulting arborist company founded in 1929. I supported the busy schedule of the consulting arborists, 
the daily jobs of the field crews, and assisted in organizing emergency response with efficiency and a smile. 
Even when jobs got tough or the crew faced serious obstacles, I was there ready to keep them focused and moving forward.


What I do now: I don’t simply take tasks off your plate; I build systems so your business runs smoothly without you.

What sets me apart from other OBMs:
I understand the green industry and the mechanics behind running a business successfully!

That’s why I founded Baylor Business Solutions. I use my hands-on education in Plant Science 
and firsthand experience to support your business’ growth. With roots in the green industry 
working alongside ISA certified consulting arborists and my field work at USMA West Point, NY. 


I have over 20 years of real-life experience and knowledge across multiple fields and am happy to share my expertise.



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Real Results:

Imagine waking up on Monday with a realistic and efficient mapped out route
for each crew member, pre-qualified client leads in your inbox, 
and the peace of mind that your reports are being delivered on time. By delegating operations to me, 
you reclaim valuable hours every week. You can use that time to take on high-fee commercial consultations, 
expand your certifications, or finally take a weekend off without checking your phone constantly.

From scheduling crews and managing workloads to client communication and 
ISA safety documentation, I understand the behind-the-scenes demands of your business. 
My goal is simple: to help you move from reactive to organized,
so you can focus on your crews, clients, and the work you do best.


Book your free 30-minute consultation to meet me on a live video chat 
and see if we’re a good fit for each other.



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